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Better performance in retail and distribution

Retail and distribution operations run at high speed with tight margins, so any friction in your processes quickly impacts service levels, costs and customer experience.

Typical challenges in retail and distribution

  • Slow order fulfilment that threatens delivery times and customer satisfaction
  • High costs per order due to manual handling, travel time and inefficient flows
  • Picking and inventory errors – returns, re-picking, shortages and surpluses
  • Damage to goods in storage, picking and transport
  • Poor use of space in racking and floor storage
  • Challenges in safety, sustainability and real-time visibility in busy areas

Our solutions, delivered through a Zero Muda approach

Zero Muda is delivered through Toyota Material Handling’s complete range of solutions.

Consultancy

We assess challenges, workflows, downtime and cost-saving opportunities and use a lean approach to help you eliminate waste. Find out more ›

Automated solutions

Higher throughput, standardised processes, less damage and less dependency on labour. Find out more ›

Energy and sustainability

Optimal energy use through smarter fleet choices, including electric trucks. Find out more ›

Fleet, safety & performance

Fleet management and advanced safety systems for better visibility, lower costs and greater safety. Find out more ›

Reliable trucks

We specify the right equipment: counterbalanced, reach and VNA trucks, powered pallet trucks and tow tractors. View forklifts ›

What retail and distribution can achieve

Lower operating costs

Consultancy, trucks, automation, storage, fleet and energy solutions work together to lower your costs.

Higher throughput

Smarter store replenishment, faster picking and better stock flow from warehouse to shop floor.

Happier customers

Stocked shelves, accurate orders and on-time deliveries.

Environmental benefits

Optimised routes, automation and the right energy solution cut emissions and wasted journeys.

Frequently asked questions about Zero Muda

Zero Muda is a lean approach that helps organisations identify and remove waste (Japanese: muda) in material handling, improving efficiency, safety and performance. It means “zero waste”.

In retail and distribution, Zero Muda shortens the time from goods receipt to the customer: less travel, fewer picking errors and better use of space.

Contact us – our expert will analyse your operation and propose the first steps.

Zero Muda by sector

Manufacturing

Better production flow and less inefficiency. Find out more ›

Retail & distribution

Better performance from warehouse to shelf. Find out more ›

Transport & storage

Higher throughput and less waste. Find out more ›

Start your Zero Muda journey

Tell us where you see waste in your operation – we will suggest the first steps.

Contact us

How can we help you?

Send us an enquiry – we will reply as soon as possible. We process your data confidentially, in accordance with our Privacy policy.

Request service

Need forklift servicing?

Our 14 mobile service units are available throughout Serbia. For urgent breakdowns call the on-call line; for regular servicing, service packages or thorough examinations, send a request.

FAQ

Have questions?

On each model page click “Request a quote”, choose the configuration and send your enquiry. You can also write to us via the contact form.

The price depends on the configuration (mast, battery, wheels, equipment), financing and service, so we prepare a tailored quote for every enquiry.

Yes, we offer short-term and long-term rental. Models available for rental have a “Request a rental quote” button. More on the Rental solutions page.

Yes, we service and maintain forklifts of all brands.

Send us the model, the truck serial number and a description of the part via the contact form.

Yes, for all truck types, at our centre or at your site. More on the Operator training page.