Srpski

ASEC certificate

ASEC (Aftersales Service Evaluation and Certification) – a guarantee of exceptionally high service quality.

Certified Toyota forklift service

Industrijska oprema is proud to announce that our forklift service has been certified for the territory of Serbia under the Toyota ASEC programme.

ASEC certification guarantees an exceptionally high quality of service from Toyota forklift dealers and distributors worldwide. The ASEC certificate is recognition of the dedicated work and persistence of the Industrijska oprema service team.

The programme improves service in the following areas

  • staff and organisation
  • employee training
  • environmental protection
  • safety
  • facilities
  • service van, tools and equipment
  • technical information and warranties
  • service procedures – reception, work planning, work orders, service dispatch and quality control
  • customer satisfaction
  • customer database management
  • parts ordering, warehouse and spare parts

ASEC programme objectives

  • greater customer loyalty to the Toyota brand in service and spare parts
  • standing out from the competition
  • meeting customer requirements for quality and efficiency
  • standardisation of service operations and spare parts procurement across the network
  • continuous growth and cost reduction through continuous improvement (kaizen)
  • development of service and parts sales

Need servicing?

Service on-call phone: +381 (0) 62 645 486. For a service quote, fill in the form.

Contact us

How can we help you?

Send us an enquiry – we will reply as soon as possible. We process your data confidentially, in accordance with our Privacy policy.

Request service

Need forklift servicing?

Our 14 mobile service units are available throughout Serbia. For urgent breakdowns call the on-call line; for regular servicing, service packages or thorough examinations, send a request.

FAQ

Have questions?

On each model page click “Request a quote”, choose the configuration and send your enquiry. You can also write to us via the contact form.

The price depends on the configuration (mast, battery, wheels, equipment), financing and service, so we prepare a tailored quote for every enquiry.

Yes, we offer short-term and long-term rental. Models available for rental have a “Request a rental quote” button. More on the Rental solutions page.

Yes, we service and maintain forklifts of all brands.

Send us the model, the truck serial number and a description of the part via the contact form.

Yes, for all truck types, at our centre or at your site. More on the Operator training page.